Question 1

How does visitor pre-registration work?

Accepted Answer

Hosts send a quick pre-registration link over email or WhatsApp. The visitor fills in their details, uploads ID, and signs any NDAs ahead of time. On the day of the visit, they just scan a QR code at the kiosk and walk in.

Question 2

Can 1UPVMS integrate with our existing systems?

Accepted Answer

Yes. 1UPVMS plays well with HRMS platforms, access control hardware like turnstiles and boom barriers, CCTV systems, parking management, and tools you already use such as WhatsApp, Slack, Microsoft Teams, and email gateways.

Question 3

Is visitor data secure?

Accepted Answer

Yes. All data is encrypted end-to-end, we are DPDP compliant, and we run on secure cloud infrastructure with 99.9% uptime. You also control your own data retention policies.

Question 4

How does facial recognition work?

Accepted Answer

The kiosk camera captures the visitor's face and matches it against their pre-registered photo or ID in under 3 seconds. You can also pair it with OTP verification for two-factor entry.

Question 5

Can I manage multiple locations from one dashboard?

Accepted Answer

Yes. 1UPVMS supports multi-location management from a single dashboard. You can set rules per location, view consolidated analytics, and manage security policies across every site.

Question 6

What hardware do I need?

Accepted Answer

Any standard Android tablet can work as a kiosk. No specialised hardware required.

Question 7

How long does deployment take?

Accepted Answer

A single location is usually live in under 48 hours. Multi-location enterprise rollouts typically take 1 to 2 weeks, depending on integrations and custom workflows.

Question 8

Is there a free trial?

Accepted Answer

We do not offer any free plans at the moment. Get in touch with our team for a personalised demo and pricing.

Question 9

Can visitors check in without an appointment?

Accepted Answer

Yes. Walk-in visitors fill in their details at the kiosk and pick their host. The host gets an instant notification and can approve or decline in real time.

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